Privacy Policy
Last Updated: 2024
1. Introduction and Data Controller
Welcome to Tinroof Paper, your premier guide to navigating tax returns and deductions in Ottawa, Ontario. We are committed to protecting the privacy and security of our users' personal information.
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the Personal Health Information Protection Act (PHIPA) where applicable in Ontario, Tinroof Paper acts as the data controller for the information collected through this website.
The entity responsible for your data is Tinroof Paper, located at: 150 Elgin Street, Ottawa. For any privacy-related inquiries, you may contact our Data Protection Officer at .
2. Information We Collect
We collect information that identifies you or can be used to identify you ("Personal Information"). The types of data we collect include:
- Identity Data: Name, surname, and title provided through contact forms.
- Contact Data: Email address, phone number, and mailing address.
- Technical Data: IP address, browser type, time zone setting, and operating system.
- Usage Data: Information about how you use our tax guides and resources.
- Financial Context: While we do not process tax returns directly, information you provide regarding your tax situation (e.g., remote work status) to receive tailored advice.
3. Purpose and Legal Basis for Processing
Under Canadian law, we must have a valid legal basis to process your personal data. We rely on the following:
- Consent: When you voluntarily sign up for our newsletter or submit a query through our contact form.
- Contractual Necessity: To provide you with the specific tax guide services or information you have requested.
- Legitimate Interest: To improve our website functionality, ensure network security, and perform data analytics to better serve the Ottawa community.
- Legal Obligation: To comply with tax regulations and reporting requirements set by the Canada Revenue Agency (CRA).
4. Cookies and Tracking Technologies
Tinroof Paper uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Necessary for the website to function.
- Analytical Cookies: To understand how visitors interact with our Ottawa-specific tax content.
You can manage your preferences through our Cookie Policy or by adjusting your browser settings.
5. Data Retention and Security
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We have implemented robust security measures, including SSL encryption and restricted access protocols, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
6. Third-Party Transfers
Tinroof Paper does not sell your personal data. We may share your data with:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, auditors, and insurers.
- Government bodies such as the CRA if required by law.
If data is transferred outside of Canada, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.
7. Your Legal Rights
Under PIPEDA and Ontario privacy laws, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can ask us to correct any incomplete or inaccurate data.
- Right to Erasure: You can ask us to delete personal data where there is no good reason for us continuing to process it.
- Right to Withdraw Consent: Where we are relying on consent, you can withdraw it at any time.
- Right to Complain: You have the right to make a complaint at any time to the Office of the Privacy Commissioner of Canada (OPC).
8. Contact Us
To exercise any of the rights set out above, or if you have any questions about this policy, please contact us:
Email:
Phone: +1 (558) 981-9782
Address: 150 Elgin Street, Ottawa